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Call Center i obsługa klienta
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Swedish Speaking Customer Service For Online Gaming Company

Call Center i obsługa klienta

Pełny etat

MTMalta, Sliema

21000.00 Do 24000.00EUR

Miesięcznie (Brutto)

V0198270

29+ Wyświetlenia

Opis

We are very excited to recruit for a new role in Sliema, Malta. This position will be for our client - an online gambling company - and is based in the seaside town of Sliema. This Mediterranean city is full of activity, fun, restaurants and culture. 
The role

Wymagania

Requirements

We are looking for candidates who have:

Excellent communication skills both verbally and written in SWEDISH and ENGLISH

Previous customer service experience, preferably in a contact centre environment but not a must

Proactive and forward thinking skills

Flexible, able to work rotating shift patterns including night shifts

Computer literate and fast typing skills

Eagerness to learn and develop

Obowiązki

As a Customer Service Specialist you will be the first point of contact for online players. You will be giving the best service via email, phone and live chat. Taking ownership of issues, solving any problems the first time round is important in this role. You will help your customers with a wide range of queries including explaining how certain games work, solving logging in issues and advise on responsible gaming tools.Besides this you will build retention with your customers, making them feel welcome, and ensure that they are enjoying their full casino experience.

Co oferujemy

Salary, Relocation Package and Benefits

The Basic gross salary is 21,000 euro p/a plus which will grow steadily in the first 12 months of employment to 24,000 euro p/a. Additional pay for night shifts. There is an excellent relocation package available, which includes initial flight to Malta and 2 weeks accommodation on arrival. Additional benefits include: private health insurance (including dental), travel and life insurance, every day free breakfast, free lunch once a week, sport membership allowance, free yoga classes, coffee shop vouchers, fresh fruit juices and smoothies every Friday, Friday bar drinks, team and company events, volunteering program, continuous training and fantastic career progression opportunities.

Interview Process

The interview process can be done remotely via phone and skype. There will be a screen call, a language test and a more formal interview.

Słowa kluczowe

Informacje o wynagrodzeniach

Typ zatrudnienia Wynagrodzenie
Pełny etat 21000.00-24000.00 EUR Miesięcznie (Brutto)

Dodatkowe informacje

Typ zatrudnienia

Pełny etat

Poziom

Junior

Zapewnione szkolenie

Szkolenie zostanie zapewnione

Dostępne pozycje

1

Godzin na tydzień

40

Wyświetlenia

29

Dni robocze

Różny

Szczegóły lokalizacji

Lokalizacja

Jedna lokalizacja

Lokacja

Malta, Sliema

Przyjmuj pracowników z zagranicy

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Zdjęcia

Swedish Speaking Customer Service For Online Gaming Company

Utworzono 29 kilka dni temu

o {firmie}

We are a multilingual international recruitment company with vacancies across Europe, Africa and Asia.

Pole firmy

Zasoby ludzkie i personel

Rozmiar

5 - 10 pracowników

Typ spółki

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